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Life as a buyer’s agent: negotiation, relationships and a great bullshit radar!

In Australia’s hot property market, more people than ever are using a buyer’s agent. Tina Clark from Rose and Jones is one such agent, helping people find and purchase their dream home at the best price. 

Tina Clark

“I have always been pretty property obsessed and have bought, renovated and sold quite a few properties over the years,” she says. “I moved back to Australia from Hong Kong in 2012 and quite a few offshore friends were asking me to check out properties for them and bid at auctions. I did that on the side for quite a few years but over time, I just became more and more interested in the industry and finally I moved to working in it full-time in 2019.

Rose and Jones offered Tina a role, she got her real estate licence and she hasn’t looked back.

“Buying a home or an investment property is usually the biggest purchase people make. There are many nuances to the process and today, more than ever, I believe people need a seasoned negotiator to help them with the process. I put a huge amount of time into sourcing the properties for my clients, however I believe the execution is very often the major reason to entrust your search to a professional.   In this crazy market, we try to avoid auctions at all costs, but if we do go to auction, it’s amazing to see the difference a confident, experienced bidder can make to the overall result.”

Tina says buyers’ agents save people time and very often, a great deal of money.   “We also put a lot of effort into assessing recent sales in the area and working out where the price should sit for any given property.”

As well as founding the stylish storage brand Sagitine, Tina also worked as an institutional equity trader for over 20 years, mainly in New York and Hong Kong. “I traded for many large hedge and mutual funds globally and negotiated every single day at work. It gave me extensive experience in the art of negotiation and even better, a very sharp bullshit radar! I feel extremely confident in assessing situations and making quick decisions if necessary.”

Relationships are also key to her role and she makes a big effort to know the sales agents in the area. “We are privy to properties coming to market, often months before the public knows about them, ensuring our clients always get the first look.”

So, is the property bubble slowing down or at risk of bursting any time soon? “We are still seeing very robust prices and in some cases, just crazy prices,” Tina says.   “However it is becoming slightly harder to get mortgages approved as APRA recently tightened up their requirements. While the Reserve Bank has publicly stated they won’t increase interest rates until 2024, I think we would need to watch that carefully. As Australia reopens to the world post Covid, we could see the rest of the economy running as strongly as the property market and see a rate rise sooner rather than later.   

“In general, I feel like we are seeing prices find a level and behave in a more steady fashion at the moment. Stock is still incredibly tight, making our role even more necessary for home buyers.”

One of Tina’s recent favourite searches was in Palm Beach on Sydney’s Northern Beaches. “Driving there each week and viewing such beautiful homes was a real pleasure. I did buy an apartment in Freshwater this year that was particularly satisfying. My client was an expat living in Europe and he wanted to be able to walk to the beach with his son when he eventually moved home. I found him an apartment that was three minutes to Queenscliff beach on one side and six minutes walk to Freshwater beach on the other side. The building is being upgraded over the next few years and I feel like I have made his property dreams come true and also found him a very solid asset in a quality location.”

Buyers’ agents offer a range of services. “We can do a full search for clients where we take care of every single step from the initial sourcing of the property, to the final negotiations or auction, then all of the relevant steps from exchange through to settlement,” Tina explains. “If a client has already chosen a property and would like some help with the evaluation and negotiation, we can do that too. Sometimes people just pay me to bid at auction for them, taking away the pressure on the day.”

Tina has bought properties for her clients ranging in price from $800,000 to $12 million and everything in between. She covers most of metropolitan Sydney and traditional weekender areas like the Central Coast and the Southern Highlands.

-Tina Clark is a buyer’s agent for Rose & Jones in Sydney. Follow her on Instagram.

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Expert Tips

Should you help your adult children buy property?

By Veronica Morgan

I’m in two minds about whether parents should help grown up kids buy a property. I think parents first need to teach kids about budgeting and help them get a good education so they have a good start in life. I’d like to be able to say to my daughter, “I can help you buy your first home firstly by instilling good values, teaching you good financial practices, setting a good example and then, maybe, by helping you out financially.”

We can throw kids some money (either as a gift or a loan), go guarantor, let them live at home rent-free, maybe even buy them a property while they are still a child, but is this really doing them any favours?

A survey of 1,006 people nationwide, by mortgage lender State Custodians Home Loans, found one third (29 percent) of Gen Y-ers aged 18-to-34 say they’re relying on their parents to either gift or lend them money towards the deposit, whilst 26 percent are waiting for some kind of parental inheritance to help them out.

Sometimes I think we Gen X parents have done our kids a disservice. I don’t think we are very good at demonstrating the value of delayed gratification. Yet it’s essential that our kids understand that they need to make sacrifices if they want to buy their first home.

Instilling the value of self control early on is a great help

In order to get onto the property ladder, kids need to develop a mindset that encompasses future goals and self-regulation. Money smarts start in childhood – we all need to understand that money is a limited resource. The proliferation of credit cards, and now, with “tap and go”, it’s natural for kids to think their parents have access to endless money reserves. Often they don’t even associate money with the plastic card.
Ideally, we help our children learn the fundamentals of money management while they are still kids. This can be done by talking to them about their choices with pocket money, explaining that credit cards actually need to be paid for and specifically teaching them financial literacy.

But if the kids haven’t learnt these principles in childhood and adolescence, they will have to learn as an adult, otherwise they’ll always be a financial burden to their parents. I don’t think that situation is good for anyone! Not the parents, not society and certainly not for adult kids!

If we have done our job as parents, our kids will understand the value of money, how to prioritise for the future and exercise discipline with their spending and saving habits. Beyond these foundations, we can offer suggestions borne out of our own experiences (start small, for instance) and financial assistance (a gift, loan, or going guarantor, to name a few).

What to bear if mind if you do want to help your kids buy a home

So if you do want to take the plunge and enter into a financial arrangement with your kids, here’s a couple words of warning. Firstly, get some legal advice and set up agreements before you commit. Secondly, beware the perils of the “bank of mum and dad”.

In my experience, I see all too often that parents overpay at auction when helping out their adult kids. I know that they want the best for them, and they hate to see them miss out, but helping them overpay is not the best way to set them up financially.

Don’t forget about yourself. As a fall-back plan, one of the best ways to help your kids in the future is to set yourself up well now. If you have been sensible and paid a heap off your home mortgage, get some advice and see whether buying an investment property is a good idea. If it is, get specific advice on what, when and where to buy. If you have invested wisely, and seen good capital growth, then you will have options available to you when the time comes to help your kids get onto the property ladder. As long as they’ve learnt their lessons of course!

–Veronica Morgan is the principal of Good Deeds Property Buyers, co-host of Location, Location, Location Australia on Foxtel and co-host of The Elephant in the Room property podcast.

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